Help with Federal Agencies

As your United States Senator, I am committed to helping the people of the Utah. One of my main responsibilities is to assist Utahns with issues or problems they have with any federal government agency. If you have not been successful resolving your case, I have a trained staff that stands ready to assist you in working with the federal bureaucracy.

Provisions of the Privacy Act of 1974 require me to have your written permission before making an inquiry on your behalf. Therefore, please fill out and print the privacy release form and return it via mail or fax to the field office closest to you or by fax to my Washington office at (202) 224-6331, along with a clear and concise letter explaining the nature of your problem.

In this letter, please be sure to include any relevant claim number from the agency involved in your case. In addition, please include any supporting documents or correspondence that may further explain the situation. Please send the completed form, your signed letter, and any supplemental information to the following address (DO NOT SEND ORIGINALS).

After you mail in your privacy release form and letter explaining your situation, my staff will respond to your problems with the federal government on a case-by-case basis. They work on my behalf to identify the problem and act as a liaison with the federal agencies.

Senator Orrin Hatch
c/o Help with Federal Agencies
104 Hart Office Building
Washington, DC 20510
Phone: (801) 524-4380
Fax: (202) 224-6331

If you are in need of immediate assistance or would like to speak to one of my Constituent Service Representatives, please feel free to call my Salt Lake office.


State Government Issues

As your United States Senator, I have no authority to intervene in matters involving a state agency. Some of these matters include food stamps, Medicaid, child support payments, and insurance regulation. If you have a problem involving a state agency, you should contact the Office of the Governor of Utah at (801)538-1000. Also, you may contact your state senator or state representative for assistance. Please go to to locate your state elected officials. You may also go to to find information on any state government agency.

Legal Matters

I also do not have jurisdiction in matters pertaining to civil or criminal cases.  This includes family court matters such as child custody, child support, and divorce issues.  Also, I cannot give legal advice or intervene in legal disputes, whether in civil court or criminal court.  If you need legal assistance, please call the Utah Bar Association at (801)531-9077.

Additional Resources

For your convenient reference, I have provided the following federal government agency links. While my office welcomes your inquiries, these websites may provide answers and assistance in resolving your problem.